Privacy Policy

Privacy Policy

ISABELLE NORTH

I consent to receive recurring automated marketing by text message through an automatic telephone dialing system. Consent is not a condition to purchase. STOP to cancel, HELP for help. Message and Data rates may apply. View our Privacy Policy for more information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shopisabellenorth.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about:

  • the individual web pages or products that you view

  • what websites or search terms referred you to the Site

  • information about how you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies – Data files that are placed on your device or computer and often include an anonymous unique identifier.
For more information about cookies and how to disable them, visit:
http://www.allaboutcookies.org

Log files – Track actions occurring on the Site and collect data including:

  • IP address

  • browser type

  • Internet service provider

  • referring/exit pages

  • date and time stamps

Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.


Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

We refer to this information as “Order Information.”


Text Marketing and Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase.

Reply STOP to unsubscribe.
Reply HELP for assistance.
Message and data rates may apply.

For more information, please review our Privacy Policy and Terms of Service.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.


How Do We Use Your Personal Information?

We use the Order Information we collect generally to fulfill orders placed through the Site, including:

  • processing payment information

  • arranging shipping

  • providing invoices and order confirmations

Additionally, we use this information to:

  • communicate with you

  • screen orders for potential risk or fraud

  • provide you with information or advertising related to our products or services when it aligns with your preferences

We use Device Information to:

  • help screen for potential risk and fraud (especially your IP address)

  • improve and optimize our Site

  • analyze how customers browse and interact with the Site

  • measure the success of our marketing and advertising campaigns


Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business.

For example, we use Shopify to power our online store.
You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site.
You can read more about how Google uses your data here:
https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.


Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

To learn more about targeted advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out using the links below:

Facebook
https://www.facebook.com/settings/?tab=ads

Google
https://www.google.com/settings/ads/anonymous

Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/


Text Marketing Terms and Conditions

We use a text messaging platform that is subject to the following terms.

By entering your phone number during checkout, subscribing through our forms, or opting in through other methods, you agree that we may send you text notifications including:

  • order updates

  • abandoned cart reminders

  • promotional offers and marketing messages

Your phone number, name, and purchase information may be shared with our SMS platform provider to send these messages.

To unsubscribe from text marketing messages, reply STOP to any message sent from us or use the unsubscribe link provided in our messages.

Message and data rates may apply.

For assistance, reply HELP or contact us directly.


Do Not Track

Please note that we do not change our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.


Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to request that it be corrected, updated, or deleted.

If you would like to exercise this right, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.


Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information.


Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.


Minors

The Site is not intended for individuals under the age of 18.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email:
info@shopisabellenorth.com

Website:
shopisabellenorth.com