Shipping & Delivery Policy

Isabelle North

Thank you for shopping at Shop Isabelle North. We strive to process and deliver your order as quickly and efficiently as possible. Please read the details below to understand our shipping procedures.

Processing Time

Most orders are processed and shipped within 5 business days from the date of purchase.
You will receive an email notification once your order has been dispatched.
Each shipment includes a tracking number so you can monitor your package’s status.

Delivery Time

Delivery usually takes 5–14 business days, depending on your location.
Please note that delivery times may vary due to local courier delays, holidays, or other unforeseen circumstances.

Shipping Costs

We offer free shipping on orders over US$69.
Shipping costs for orders under this amount will be calculated at checkout.
Customers are responsible for any additional customs or import duties in their country.

Tracking Your Order

Once your order has shipped, you will receive an email with the tracking information.
Click here to track your order and enter your tracking number to view the latest updates.
Please allow some time for tracking updates, as local couriers may experience minor delays.

Damaged or Lost Shipments

If your order arrives damaged or is lost during shipping, please contact our customer service team immediately:
Email: info@shopisabellenorth.com
We will assist you in arranging a replacement or refund as quickly as possible.

Contact Information

For any questions or concerns about your shipment, please reach out to our support team:
Email: info@shopisabellenorth.com

Happy shopping at Shop Isabelle North!